FAQ

Where do you ship to?
How much does shipping cost?
How can I pay?
I have ordered – what happens next?
What is the shipping time?
I run a store and would like to sell Neomics miniatures.
I have additional questions.

 

Where do you ship to?

We ship to any place in the world. If you can receive letters you can receive our miniatures as well.

How much does shipping cost?

The shipping cost goes from 3.00 to 8.90 EUR. We offer free shipping on all orders with an order value of 180 EUR or more.

How can I pay?

We accept bank transfer (using BIC and IBAN) or Paypal. We will provide you with all information needed to complete your order within our confirmation mail. Credit cards we can only accept via Paypal.

I have ordered – what happens next?

With your order you will receive a confirmation email in which you will find further instructions about how to complete your order. Once we received payment the miniatures will be shipped as soon as possible.

What is the shipping time?

Within Italy shipping takes two to three days. To any place within Europe it takes about one week, to any other place in the world about ten days.

I run a store and would like to sell Neomics miniatures.

Please send us a mail via the contact option with URL of your website. If you run an eBay store please let us know its URL as well. We will contact you as soon as possible and provide you with every information needed.

I have additional questions.

Please send us a mail via the contact page. We are always happy to get new mail and will try to answer your post as soon as possible.